| 1. | How does a touch screen work? | |
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This is a long story we will gladly tell you in our showroom. The story gets even longer since there is a wide variety of different touch screen technology on the market.
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| 2. | Can you remotely monitor my kiosk? | |
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Your kiosk can be monitored remotely when it is hooked up with our service network. This also gives you an inside on uptime, usage, sales figures, etc.
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| 3. | Do you have to update software with a CD or disk? | |
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When a kiosk is hooked up through the internet to our service network we can remotely update software and content with the click of a mouse, no more walking around with CD's or disks.
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| 4. | Can my customers securely browse the wwweb? | |
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We use browser software from Sitekiosk to give your customers the possibility to securely browse the wwweb, send emails, shop and more.
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| 5. | What are the peripheral possibilities? | |
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Our kiosks can be equipped with a wide array of peripherals. From stainless steel keyboards to card readers, from ticket printers to biometric fingerprinting. Take a look at our kiosk range and see which options can be chosen from.
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| 6. | Does Charles Chevalier develop new software? | |
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Our programmers and designers are constantly working to improve the software we already use and to develop new software to meet our clients demands.
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| 7. | Does Charles Chevalier develop new hardware? | |
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Charles Chevalier's department of research and development constantly looks for new ways to improve our hardware.
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| 8. | Do I need an internet connection to operate a kiosk? | |
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You don't need an internet connection to operate a kiosk. It is however wise to have your kiosk connected to the internet so it can be monitored and updated round the clock. This also gives you an inside on uptime and gives us to possibility to react when a kiosk goes down.
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| 9. | Can I integrate the kiosk in my own network? | |
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We will gladly help you to integrate kiosks in your network.
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| 10. | Which software platform is used on the kiosks? | |
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Most of our PC's are equipped with Windows XP Pro. We could consider a Unix or other platform if needed. Feel free to contact us with all your project questions.
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| 11. | Can I run my own application on your kiosks? | |
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When renting a kiosk we allways test our customers' content for finger friendliness. If your application passes our test we will gladly install it for you, if not we will workout a change of e.g. the interface to meet our highest standards. We don't want non-working kiosks in the field.
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| 12. | Do I need a PC to run a video on a see through screen? | |
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You don't need a PC to run videos on a see through screen. With a flashplayer attached to your beamer it's possible to run videos, demos and more on your see through screen.
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| 13. | Can I change the narrow casting play lists? | |
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Through our narrowcasting interface you can change, update and reschedule your playlist for a single unit or the whole network.
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| 14. | Does Charles Chevalier only use new hardware? | |
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Charles Chevalier only uses brand new hardware and the latest software.
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