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What is it?
Our remote monitoring system allows our support department to monitor the health of your kiosks remotely in real time. The system can monitor a range of items such as the status of the CPU, hard disk, memory, printer, internet connection and even your software application*.
Who would use it?
Anyone operating public access terminals will benefit from using our Remote Monitoring system. Because your kiosks are valuable tools for your customers, you want to know if something is not functioning the way it should. If there is an issue, our support staff are automatically notified straight away and can promptly attend to your kiosk.
- Easy to setup turnkey solution.
- Save time and labour. The system tells you if there is a problem.
- Monitor the status of your kiosks in real time.
- Monitor hardware components such as printer paper level.
- Monitor the status of your software applications*.
- Charles Chevalier support staff are notified of issues via email and/or sms alerts.
- Access vital statistics on the performance of your kiosks.
- Create reports on the performance of your kiosk.
- Can be customised to include user tracking.
* Please note: customisation may be required.
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Remote Monitoring